TRANSACTIONS/PAYMENTS
HOW CAN I PURCHASE FROM YOUR WEBSITE IF I DON’T HAVE A PAYPAL OR AMAZON PAY?
We accept all major Debit and Credit cards, Apple Pay. You may select your preferred payment method at checkout. Be sure to check shipping and account details prior to submitting your purchase to avoid any interruptions with your order.
IS THERE A WAY THAT I CAN ADD/EDIT ITEMS AFTER CHECK OUT?
Unfortunately, no. We have no way to alter orders after transactions are complete.
IF I FORGET TO USE MY DISCOUNT/COUPON/PROMO CODE CAN IT BE ADDED AFTER THE PURCHASE?
No, we cannot apply discounts after transactions are complete.
IF I FORGET TO APPLY A DISCOUNT/COUPON/PROMO CODE CAN IT BE CREDITED TO MY FORM OF PAYMENT?
No, we do not refund or credit unused discounts/coupons/promo codes. Please be sure to double check your order before completing your online purchase.
SHIPPING/TRACKING
CAN YOU PLEASE CHANGE MY SHIPPING ADDRESS?
We have a small window to amend shipping addresses. In the event of entering an incorrect shipping address, we ask that you contact customerservice@[email protected] as soon as possible with your order details to see if they are able to edit the address for you.
HOW SOON WILL I RECEIVE MY TRACKING?
If the email was entered correctly, you should receive a tracking number to the email provided at checkout. Be sure to check your inbox & spam folder. Tracking is sent once the package is shipped.
WHAT SHOULD I DO IF MY TRACKING LINK IS NOT WORKING?
Tracking numbers do refresh often. In the event that your tracking number is not working try it again within 3 hours. Tracking numbers can sometimes take up to 24 hours to refresh.
WHAT TO DO IF MY TRACKING INFORMATION SAYS DELIVERED, BUT I HAVE NOT RECEIVED ORDER YET?
If your order has been delivered, double check the tracking link to see where exactly your order has been delivered. (Ex. Front Door, Porch, Parcel Locker, Front Desk/Reception) After doing this if your items still have not been delivered, please contact the courier associated with your tracking link.